The main purpose of the position is to prepare food that meets high quality standards, and serve it to the Adirondack Experience’s visitors in a friendly and courteous manner. Light cleaning is also required. The position requires continual public contact. Weekend work is required.
RESPONSIBILITIES:
Oversee daily operations of the Lake View Café
A1. Create a professional atmosphere that ensures the highest quality of service to the visitors.
A2. Prepare, cook and assemble a variety of food offerings. Manage and monitor food preparation methods, portion sizes, garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable, timely manner.
A3. Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in cafe. Maintain a clean, organized kitchen and seating area.
A4. Investigate and resolve complaints regarding food quality, service, or accommodations.
A5. Perform responsibilities of Café Assistants when necessary.
A6. Monitor employee and visitor activities in order to ensure liquor regulations are obeyed (if applicable).
B. Plan menus and food utilization; ensure adequate supply of food and supplies
B1. Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, costs, and budget.
B2. Estimate food and beverage consumption in order to anticipate amounts to be purchased.
B3. Review menus and analyze recipes in order to determine labor and overhead costs, and assign prices to menu items.
B4. Create daily specials and/or specialty dishes and ensure there is enough of that item for the day.
B5. Create special menus for luncheons or receptions as directed.
B6. Monitor and maintain food inventories and café supplies (non-food); perform a physical inventory weekly.
B7. Review reports to determine which items may be unpopular or less profitable.
C. Supervise Café Staff
C1. Supervise a team of 6-8 Café Assistants. Establish, delegate and oversee duties of Café Staff.
C2. Create and maintain staffing schedule ensuring adequate coverage and remain within budget. Review and approve staff hours logged in ADP.
C3. Organize, direct and oversee training. Ensure that ADKX standards for personnel performance and customer service are followed.
C4. Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety.
C5. Identify potential employee problems and work with Director of Finance, and Human Resources Manager to take necessary actions. Assist in recruitment as needed.
D. Administrative
D1. Track daily sales and provide weekly/monthly reports to the Director of Finance & Operations.
D2. Track all inter-departmental charges and submit to the Finance Office.
D3. Supervise the daily cash out and ensure accuracy with remittance forms.
D4. Arrange for equipment maintenance and repairs when necessary.
D5. Order and purchase equipment and supplies when needed, with approval from the Director of Finance & Operations.
D6. Schedule and receive food and beverage deliveries, check delivery contents to verify product quality and quantity.
D7. Schedule use of facilities or food service needs for events such as receptions, and negotiate details of arrangements with departments.