Requesting Accommodations
To request accommodations, students must first register to use the Academic Resource Center software called ClockWork. Students who have not registered to use ClockWork should start at step 1. Students already registered in ClockWork should start at step 2.
- Register in the Clockwork system
- If the student reaches out to the Academic Resource Center, they will be directed to register in the Clockwork system and follow the steps listed below:
- Navigate to the Academic Resource Center (ARC)’s ClockWork Student Portal and log in with your Wooster credentials.
*Google Chrome is the preferred browser when completing the form. - Select the Register Here Button if this is your first-time using Clockwork.
- Complete the intake form and all questions pertaining to your disability-related needs.
- Upload recently completed medical documentation completed by a qualified licensed professional*.
- Documentation for housing/dining accommodations should be from within the last 6 months.
- Neuro-psychological report, supporting medical documentation and/or educational evaluation report for academic accommodations should be from within the last 3-5 years. If your 504 and/or IEP has the testing embedded in it, a separate neuropsychological report is not necessary.
- If a recent medical report or neuro-psychological/educational evaluation report is not available, a student may have a qualified licensed professional* fill out the Disability Information and Verification Form and submit this form as documentation.
- At this point, a member of the Academic Resource Center will need to complete the intake process on their end. Please allow at least one business day for this process to be completed.
- Navigate to the Academic Resource Center (ARC)’s ClockWork Student Portal and log in with your Wooster credentials.
- Proceed to step 3.
- If the student reaches out to the Academic Resource Center, they will be directed to register in the Clockwork system and follow the steps listed below:
- At the main page of the ClockWork Student Portal, click on Online Forms.
- Go to Request for New or Additional Accommodations and click on “Fill in this Form”.
- After you are finished completing the Request for New or Additional Accommodations form, choose the “Go to the Home Page” button.
- At the home page, the student can select “Student Files” to upload recently completed medical documentation completed by a qualified licensed professional*.
- Documentation for housing/dining accommodations should be from within the last 6 months.
- Neuro-psychological report, supporting medical documentation and/or educational evaluation report for academic accommodations should be from within the last 3-5 years. If your 504 and/or IEP has the testing embedded in it, a separate neuropsychological report is not necessary.
- If a recent medical report or neuro-psychological/educational evaluation report is not available, a student may have a qualified licensed professional* fill out the Disability Information and Verification Form and submit this form as documentation.
- Make an appointment with the Assistant Director for Disability Support Services through the Clockwork system to review your documentation, discuss your history of support, and determine next steps for accommodations.
*Please see the Academic Resource Center’s Policies and Procedures Handbook for the definition of a qualified licensed professional.
Academic Accommodations
- Use the Requesting Accommodations process above.
- If the ARC determines that appropriate documentation has been provided, the Assistant Director will put accommodation(s) in place for the student during the Intake Interview meeting.
- If it is determined that further documentation is needed, the Assistant Director will inform the student of the need and what type of further documentation may be useful.
- If it is determined that accommodation(s) are not appropriate, the Assistant Director will inform the student in the meeting. The student is welcome to appeal the decision and provide additional documentation for review.
- If you have been approved for academic accommodations through the Academic Resource Center and wish to use your accommodation(s) in a course, you will have to notify your course instructors via ClockWork’s function to Request Accommodation Letters.
- Students should send Accommodation Letters as stated above at the start of every semester to notify and inform instructors that you have accommodations on-file which may be applicable to their course.
- For a more detailed tutorial on how to renew your Academic Accommodations, please refer to the College of Wooster ClockWork Portal Student Tutorial.
Housing and/or Dining Accommodations
- Use the Requesting Accommodations process above.
- Documentation will be reviewed at the next monthly meeting of the Housing and Dining Accessibility Committee.
- The student will be notified via email of the committee’s decision and the next steps.
- If it is determined that accommodation(s) are not appropriate or the committee needs more information, the student is welcome to appeal the decision or provide additional documentation for review.
Students who have been previously approved for housing and/or dining accommodations will need to notify ARC staff of their request for renewal of this accommodation each year by February 1st. Housing accommodations are not automatically reassigned to students each year. Students do not need to provide updated documentation unless they are seeking new accommodations or wish to extend temporary accommodations.
To receive timely placement during the housing process, documentation must be uploaded to your “Student Files” by the following deadlines:
- Fall housing for continuing students: Feb. 1st
- Summer housing for continuing students and late fall requests: April 15th
- Fall housing for first year and transfer students: June 1st
- Spring housing for new accommodation requests: November 1st
For students who miss the deadlines, requests for accommodations will generally be reviewed the first Friday of each month (subject to change based on availability of the committee). Late applications may result placement on a waitlist until the accommodation is available.
Housing Accommodations are not reviewed in May or December.
Disability Accommodation Appeal Process
Any College of Wooster student who believes that they have been denied equal access in the form of accommodations, auxiliary aids, or other modifications, may pursue remedy. Students should follow the process outlined in the Disability Accommodation Appeal Procedure.
Testing Information for Extended Time Testing
The most common accommodation on Wooster’s campus is the use of extended time on exams. Students with approved testing accommodations will receive a weekly reminder email that contains detailed instructions regarding testing policies and procedures as well as the link to our test request form. Due to availability of the ARC’s space and the time needed for logistical planning we ask that students adhere to our policies to the best of their abilities. In advance of receiving this email, please read and keep the following information in mind.
When scheduling to take an exam in the ARC:
- Exams are administered between 8:00 AM and 4:30 PM Monday through Friday.
- Students must schedule their exams at least 2 business days prior to the scheduled exam to allow ample time for communication with instructors and organization of resources. Monday exam requests must be made by the afternoon of the previous Thursday.
- Students must arrive earlier than their scheduled exam booking times for preparation and timely administration. If you expect a delay, please notify the ARC as soon as you can.
- Students who need to cancel or move an exam should do so as soon as they become aware of the need. Students who request testing times that do not align with typical class times must provide proof of faculty approval of the proposed timing to ARC staff through arc@wooster.edu.
- Students may be asked to take their exam at an adjusted time if their extended time accommodation would conflict with the meeting times of other adjacent courses in their schedule. In these instances, students should refer to the weekly reminder and instruction details for how to schedule an appropriate exam time which would end with ample time to attend their next class.
Any questions you might have about testing accommodations and bookings are welcome to be directed to arc@wooster.edu.