Store Lead
Indy Phone Doctor Indianapolis, IN
About Us: Indy Phone Doctor is a leading tech company that offers high quality and speedy cell phone repairs. Devices include iPhone, iPad, Samsung, Pixel, and other electronic devices. Our goal is to provide fast and convenient repair service with no appointment required.
Job Description: The Store Lead will be responsible for diagnosing and repairing cell phones, meeting agreed upon monthly sales goals, leading marketing through social media and MailChimp campaigns, fulfilling operational requirements, and providing excellent customer service.
Key Tasks:
- Diagnose and repair cell phones and other electronic devices, including both hardware and software issues.
- Perform software troubleshooting and operating system updates on various cell phone devices.
- Assist customers with retail sales of cell phones and accessories.
- Strives to exceed monthly sales goals.
- Increases brand awareness with social media exposure and marketing campaigns, including paid media.
- Drives creativity in establishing B2B repair service accounts.
Qualifications:
- Bachelor’s degree or 3 years related work experience.
- Minimum of 2 years of sales experience.
- Highly skilled in customer service.
- Quick and independent learner.
- Exceptional organizational skills.
- Experienced with social media marketing campaigns, including paid media.
- Strong written and verbal communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Passion for technology.
- Previous experience in cell phone repair is not required. On-the-job training will be provided.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
If you are at entry level in cell phone repair who has high leadership skills looking for an exciting opportunity to work with the latest technology, we would love to hear from you. Apply today!
Job type: Full-time
Pay: Varies depending on experience
Expected hours: 40 per week
Schedule:
- 4-hour and 8-hour shifts
- Weekends/Holidays
Supplemental Pay:
- Monthly bonus
- Tips
Work Location: Retail store in Lawrence
