Welcome to our Nano Tips series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this course, Lorraine K. Lee—a keynote speaker, founder, and author—offers tips for how to handle difficult conversations and situations through resilient communication frameworks and best practices. Learn what to say when you’re caught off guard. Explore effective conflict resolution, overcoming nerves, and communicating in high-stress situations. Discover common communication mistakes and ways to build your virtual conversation skills. Plus, go over great ways to share difficult news, respond to negative feedback, and close tough conversations on a positive note. With these quick lessons, learning can fit into even your busiest days.
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